How we handle personal data on this website, in line with the EU General Data Protection Regulation (GDPR).
We keep data collection on this website to a minimum. This website uses no cookies, no analytics, no tracking and no advertising, and our fonts are hosted on our own server. Personal data is processed only when you visit the site (technical server data), when you write to us, or when you use the contact form.
SynergyRecycle.B GmbH & Co. KG
Friedenstraße 36, 33602 Bielefeld, Germany
Email: info@synergyrecycle-b.com
Represented by its general partner, Valeo Global Verwaltungs GmbH. Full details are in our Imprint.
We have not appointed a data protection officer, as we are not legally required to do so. For any privacy question, write to the email address above.
This website is hosted by Hostinger International Ltd., 61 Lordou Vironos str., 6023 Larnaca, Cyprus. When you open a page, the server automatically records technical data that your browser sends:
We need this data to deliver the website and to keep it secure (for example, to detect attacks). The legal basis is our legitimate interest in a secure, working website (Art. 6(1)(f) GDPR). Log files are kept only for a short period and are then deleted. Hostinger processes this data on our behalf under a data processing agreement (Art. 28 GDPR). Where Hostinger uses service providers outside the European Economic Area, transfers are covered by the EU Standard Contractual Clauses.
The same applies when you download a file from this website, such as our Project Overview PDF.
The Eco-System page shows aggregate figures from the EcoStep beta, such as the number of test deposits rewarded. To load them, your browser sends a request to our database provider Supabase, Inc., a service provider based in the United States that hosts our database in the European Union (Ireland). With this request Supabase processes technical data such as your IP address, the time of the request and your browser type. The figures themselves contain no personal data, and no cookies are set.
The legal basis is our legitimate interest in showing current, verifiable figures from our beta (Art. 6(1)(f) GDPR). Supabase processes this data on our behalf under a data processing agreement (Art. 28 GDPR). Where data is transferred to the USA, the transfer is based on the EU Standard Contractual Clauses (Art. 46(2)(c) GDPR).
If you use our contact form, we process the data you enter — first and last name, email address, optional company or organisation, your profile, the topic and your message — together with technical data such as the time of sending and your IP address.
We use this data only to handle your request. The legal basis is Art. 6(1)(b) GDPR where your request relates to a contract or to steps before one (for example, an investment or partnership), and otherwise our legitimate interest in answering your enquiry (Art. 6(1)(f) GDPR).
The form is delivered through Formspree, Inc., a service provider based in the United States, which forwards your message to us by email and keeps a copy in our Formspree account. Personal data is therefore transferred to the USA; this transfer is based on the EU Standard Contractual Clauses (Art. 46(2)(c) GDPR).
We delete your data once your request has been fully dealt with, unless statutory retention obligations require us to keep it (for example, for business correspondence under German commercial and tax law).
Providing your data is voluntary. Without it we cannot answer your request, but you can always write to us directly by email instead.
If you email us, we process your email address, the content of your message and any data you include, only to answer you. The legal basis and retention are the same as for the contact form (section 4).
Our website links to our profiles on Instagram, LinkedIn, Telegram, X and YouTube. These are simple links: no data is sent to these networks when you visit our website. Only when you click a link and open the network does its own privacy policy apply.
Our apps, EcoStep and Very Chain, are separate services with their own privacy notices, which you receive before using them. This policy covers only this website.
Under the GDPR you have the right to:
Where we process your data on the basis of our legitimate interests (Art. 6(1)(f) GDPR), you can object at any time for reasons arising from your particular situation. We will then stop processing it unless we can demonstrate compelling legitimate grounds, or the processing is needed to establish, exercise or defend legal claims.
You can complain to a data protection supervisory authority. The authority responsible for us is: Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen, Kavalleriestraße 2–4, 40213 Düsseldorf, Germany.
To exercise your rights, write to info@synergyrecycle-b.com.
We do not use your data for automated decision-making or profiling.
We update this policy when our website or the law changes. The current version is always available on this page.
Last updated: October 2026